The Appointment Experts Call Center Services

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Our Mission

Our Mission is to partner with dynamic clients and their businesses by providing a low cost solution that delivers a talented and highly skilled workforce that will give you the highest quality service and outstanding customer satisfaction possible.


We have created multiple B2B campaigns as well as B2C campaigns and have a highly skilled support network that assures the delivery of highly professional and efficient service. 


We have managed multiple top level campaigns including a host of Fortune 500 companies and have created a pathway with a reputation as a standard bearer of quality in the BPO industry.


Our company has a  fun and dynamic staff and our have an average of 3 years of experience in the BPO industry which are lead by our team of leaders and directors who have over 20 years of experience.


We currently have the ability to host over 100 seats if needed, as well as bilingual representatives. We offer hourly, paid for performance and hourly plus commission rates based on the nature of your business, and we can custom tailor aa solution that will be perfect for you.  Some of the many benefits of working with our call center services will be that you will be able to cut some of your overhead costs and overall turnover by eliminating extra costs for insurance, employee workers compensation, and even pesky parking spaces! 


We provide all of the training, supervisors, call recordings and quality assurance, as well as IT support to make sure that everything is streamlined and optimized for your continued growth and success.


Whether it’s building a campaign for your needs from scratch or helping you optimize your current project we are ready to take you to the next step.


Let’s further discuss this opportunity together so we can help you create a custom solution that will be perfect for your business.


With over 20 years of work experience, you can be assured that you will receive the best call center solution possible.


A Personal Note from Genesis Joyner - Director of Call Center Services

I personally love serving others and It is fundamental to my mission in life to use my experience and expertise to custom create the most effective solutions for you.


I will assist you with Call Center Management, Outsourcing, Business Plan Implementation, as well as Sales and Marketing materials. I look forward to personally discussing with you how we can help take you to the next level.


Truly Caring for Your Success,

Genesis